Outbound Performance & Client Success Lead

📈 Outbound Performance & Client Success Lead

Full-Time Remote | U.S. Time Zone Overlap Required

🚀 About the Role

We’re hiring an execution-focused Outbound Performance & Client Success Lead to take full ownership of client performance, retention, and outbound campaign success inside a fast-growing cold email agency.

This is not a passive account management role.

You are directly responsible for:

• campaign performance,
• deliverability health,
• client retention,
• optimization,
• and long-term account growth.

You will manage 20–30 active client accounts while ensuring cold email campaigns are:

• technically sound,
• landing in inboxes,
• generating qualified meetings,
• and continuously improving.

If a campaign underperforms, you diagnose the issue and fix it.
If a client is at ri...