Outbound Representative

Job Responsibilities:

• Complete maintenance of reference data (healthcare Organizations and Prescribers) as essential for ANZ Production.
• Perform research such as Internet Search, Phone Verification, Database Matches and etc. to gather information from third parties that will validate the completeness or accuracy of the data.
• Perform outbound phone verification of details on Organization and Prescriber records to validate accuracy of reference data maintained as well as capture client-required details such as primary office address and primary profession/specialty.
• Performs ad hoc data analysis and participates on various process improvement as needed.
• Validate that the information gathered from third-party sources represents accurate new data that should result in an update, creation, or deletion in the database existing data.

Job Requirement:

• 2-year experience in handling voice and healthcare account