Outcome Customer Engineer, SaaS Delivery

Head of SaaS, Outcome Customer Engineering

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• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience in technical program management (e.g., cloud migrations, technical implementations, transformation programs, production-ready deployments).
• Experience generating revenue forecasts.
• Leadership experience (e.g., people management, team lead, mentorship, coaching).

Preferred qualifications:

• Experience with software life-cycles, building tools, and architecting/developing software for scalable, distributed systems (e.g., data platform, AI/ML, infrastructure).
• Experience as a pre-sales manager or technical customer-facing people manager within a professional services or sales engineering team.
• Experience managing a team through pre and post sales processes and delivery...