Outlet Manager

The Outlet Manager is responsible for overseeing the daily operations of the outlet to ensure smooth functioning, excellent customer service, and profitability. This role involves supervising staff, managing budgets, maintaining quality standards, and ensuring compliance with company policies and procedures.

Key Responsibilities

• Oversee daily operations of the outlet, ensuring smooth and efficient service.
• Supervise, train, and motivate staff to maintain high performance and service standards.
• Monitor customer satisfaction and handle complaints in a professional and timely manner.
• Ensure outlet cleanliness, hygiene, and compliance with health and safety regulations.
• Manage stock levels, ordering, and inventory control to minimize wastage and shortages.
• Implement promotional activities and upselling strategies to maximize revenue.
• Prepare and analyze sales, performance, and expense reports for mana...