Outlet Manager

ROLE DESCRIPTION

This is a
full-time on-site role
located in
Damansara
for an
Outlet Manager
at Jungle Gym. The Outlet Manager will be the driving force behind the facility's daily operations, ensuring the fun is matched by flawless execution.

You will be responsible for leading a dynamic team, maintaining rigorous safety and cleanliness standards, and delivering an exceptional experience for both children and parents. Key responsibilities include managing staff performance, monitoring inventory and facility upkeep, and handling guest inquiries with a focus on premium customer service. The role also requires a strategic mindset to drive sales targets and host successful events, such as birthday parties and school trips.

QUALIFICATIONS

• Customer Satisfaction & Service:
  Proven ability to manage a family-oriented environment while ensuring a high-quality, hospitable guest experience.
• People Management:
  Strong leaders...