Outlet Supervisor – Specialty Restaurant

Delivering seamless shift operations through customer-focused service excellence and proactive team supervision while supporting management in driving outstanding guest satisfaction and maintaining consistent F&B standards.

Key Roles & Responsibilities

• Supervise and oversee the operation/section to maintain service standards
• Check on employees discipline grooming standards and punctuality
• Check on guests satisfaction levels and properly handle feedback and follow-up
• Perform opening and closing duties as assigned
• Assist the Assistant Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employees
• Assist in employees development counselling and resolving staff conflict
• Report any complaints incidents or any other irregularities to Management
• Ensure that operating equipment is maintained and service and storage areas are kept safe and clean...