Outlet Supervisor - Tealive Lake Fields Sungai Besi

Outlet Supervisor - Tealive Lake Fields Sungai Besi

Supervisor Job Scope:

Create employees’ schedules to ensure efficient operations

Supervise and train staff to ensure they adhere to established standards of service and professionalism

Assist in execution of the strategic planning including outlet food costs control, stock take and stock ordering

Oversee daily cafe operations, including opening and closing procedures, cash handling, and inventory management.

Explain and promote products and offerings

Ensure that all customers receive prompt, friendly, and attentive service.

Handle customer inquiries, concerns, and complaints in a courteous and professional manner.

To brew coffee or tea and to serve the drinks to customers

Ensure every drink serves to customers are made with passion and have the highest quality standards by following the right SOP.

Able to explain all Tealive product...