Outreach Officer (Benefits & Financial Inclusion Specialist)

Connect2Hackney, the internal talent team dedicated to finding exceptional people for Hackney Council, are seeking five compassionate, driven, and proactive Outreach Workers to join our frontline team. If you are passionate about fighting financial hardship, breaking down stigma, and building trust directly within the community, this is the perfect role for you.

For these positions, we are specifically looking for professionals with solid experience in Universal Credit (UC), Council Tax, and wider benefits systems who can hit the ground running and make an immediate impact on our residents' financial well-being.

The Role

In this impactful role, you will deliver a blend of data-led outbound campaigns and weekly community-based outreach. You will meet residents in spaces where they already feel comfortable, combining your technical knowledge of the welfare system with high-quality custome...