Outsourced Services Delivery Associate

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.






POSITION: Outsourced Services Delivery Associate

LOCATION: London, GBR


Key Responsibilities

+ Monitor and evaluate supplier contractual agreements, including SOWs and SLAs, ensuring full compliance.

+ Drive day‑to‑day supplier performance, analyse service level data, and identify areas for improvement.

+ Forecast supplier spend, track actuals, resolve discrepancies, and support budget management.

+ Lead supplier performance reviews and manage resulting quality actions or improvement plans.

+ Ov...