Overnight Manager at Sun Peaks Grand

Join Sun Peaks Grand Hotel & Conference Centre as an Overnight Manager. Cultivate guest experiences and manage overnight operations while showcasing your leadership skills in a vibrant resort atmosphere.
We seek an experienced professional for the Night Manager role, focusing on guest service and front desk operations. You will supervise overnight staff, handle end-of-day reporting, and resolve guest concerns with professionalism. Your background in hospitality or accounting, paired with excellent communication skills, will be key to your impact in this role.
Key Responsibilities:
• Oversee overnight front desk operations and staff
• Assist guests with check-ins, check-outs, and requests
• Manage and perform end-of-day reporting and audits
• Anticipate guest needs and resolve concerns effectively
• Maintain a welcoming lobby environment and diffuse tensions
Requirements:
• Minimum 1 year front desk experience; supervisory experience preferred
• Post-second...