Overseas Customer Service Officer

(GME) Overseas Customer Service Officer

Work Type: Full-time, Remote

Job Summary

We are seeking an Overseas Customer Service Officer to support Philippine-based customers with inquiries and Social Media channel management. This position offers a highly competitive salary for the Philippines' CS market and provides strong career development opportunities within GME's global organization. This role requires strong communication skills, accuracy in task handling, and the ability to work independently while reporting daily to the Marketing Head. Fluency in Filipino and proficiency in English or Korean are required.

Key Responsibilities

• Manage Social Media channels and respond to customer inquiries.
• Assist customers with Remittance services and follow internal procedures.
• Handle after-sales support and customer follow-ups.
• Coordinate with HQ teams, including Cards, Simcards, Compliance, IT, and Operations.
• Submit...