Owner Experience Assistant

Help us create an unforgettable ownership experience! We’re looking for a friendly, organised and people‑focused Owner Experience Assistant to support our holiday homeowners and ensure every interaction feels personal, professional and memorable. 

If you love helping others, enjoy building relationships and take pride in delivering brilliant service, this role could be a fantastic fit. 

As an Owner Experience Assistant, you’ll be a key member of the Owner Experience team - supporting the full owner journey from day‑to‑day enquiries to community‑building events. You’ll ensure owners feel valued, listened to and supported, helping make their time on park as enjoyable and stress‑free as possible. 

You’ll work closely with your manager and the wider team to deliver first‑class service, accurate administration, and a warm, welcoming environment. 

What you will be doing...

Act as the first point of contact for owners across face‑to‑face, phone and email enq...