Parent Relations Manager

Main Purpose

To manage parent relationships, handle parent concerns, prevent student withdrawals, and ensure parent satisfaction across all campuses.

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Key Tasks & Responsibilities

1. Parent Communication

2. 
   • Act as the main point of contact for parents

3. • Listen to parent concerns and respond professionally

4. 
   • Build positive relationships with parents

5. Withdrawal Prevention

6. Contact parents who plan to withdraw their child

7. Understand their concerns and try to resolve issues

8. Work with campus staff to retain students

3. Complaint Handling

• Handle and resolve parent complaints calmly

• Coordinate with teachers and campus management to resolve issues

• Follow up with parents after resolution

• Campus Visits

• Visit all campuses reg...