Part Time Customer Service for English Enrichment Centre

It’s an exciting time for Write Edge as we enter our next phase of expansion.

For us to continue delivering the best customer experience for our students and parents, we are looking for driven and resourceful individuals with warm personalities to join us as Part-Time Customer Service Associates .

As part of our Customer Relations team, you can expect to receive hands-on experience with mentorship in a fast-growing SME.

You can expect to: Attend to walk-in customers and incoming phone/email enquiries Provide professional course consultation and excellent customer service to prospective students Communicate and coordinate with customers in ensuring prompt follow-up and closure for all enquiries Proactively build, maintain and enhance relationships with students and parents Provide support to the Teaching Team (Deployment, Timetabling, Relief Teaching) Perform a variety of administrative duties in support of the day-to-day operations, including prep...