Part-Time Housing CX Advisor — Multi-Channel Support

A community-focused housing association in Maidenhead is seeking a proactive individual to provide excellent customer service as the first point of contact for various queries. The role involves handling customer inquiries predominantly by phone, alongside email and webchat. The selected candidate will assist with repairs, maintenance, and housing-related questions while ensuring accurate records of interactions. This part-time position involves 22.5 hours per week, offering a flexible working environment.
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