Posted:
June 15, 2026
Location:
edmonton, division no. 11, Canada

Job Description

Be the welcoming voice at Fantasyland Hotel as a Part-Time Reservations Agent. Efficiently manage call inquiries and bookings for a seamless guest experience.
In the role of Reservations Agent, you'll directly assist clients in securing their stays at Fantasyland Hotel. A blend of customer service expertise and sound knowledge of hotel amenities will allow you to address inquiries and efficiently process reservations. This job involves printing arrivals lists and working closely with the Front Office to ensure the guest’s needs are met.
Key Responsibilities:
• Facilitate incoming calls for reservations and inquiries
• Inform guests about room rates and hotel amenities
• Ensure accuracy in booking information and arrivals
• Handle deposits and confirmation processes
• Maintain high standards of call quality and upselling
Requirements:
• Relevant experience in customer service or reservations
• Strong verbal communication and problem-solving abilities
• M...

Apply for this Job

Submit your application for the Part-Time Reservations Agent Role position at West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel).

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Job Overview

Job Type: Full-time
Location: edmonton, Canada
Posted: June 15, 2026
Deadline: July 25, 2026