Participant Support Officer

• 12-month labour hire contract
• High possibility of contract extension or securing an ongoing role
• Robina location

About the client:

Our client is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS). This role will see you join an organisation that values a positive contemporary attitude to disability and is dedicated to supporting a better life for hundreds of thousands of Australians living with disability and their families / carers.

About the role:

• Providing high quality customer service as the first point of contact and resolution for participants, customers and stakeholders, in person, over the phone, via email and operating counter and reception.
• Working with participants and representatives to book and reschedule appointments.
• Managing team email...