Partner Experience Specialist

POS-P651

In this role, you'll get to:

• Ensure compliance and integrity across partner-sourced deals through accurate auditing and reporting.
• Improve partner satisfaction by streamlining escalation handling and response times.
• Enhancing operational efficiency through documentation, automation, and process optimization.
• Supporting scalable growth of the partner program with reliable systems and frameworks.
• This role is not client-facing and does not involve direct interaction with partners; instead, it focuses on supporting partner operations, auditing, and process improvement behind the scenes.

We are looking for people who:

• 3–5 years in partner operations, compliance, customer operations, or channel management, ideally in a SaaS or technology environment.
• Strong process orientation and attention to detail in auditing and documentation.
• Skilled in data organization, reporting, an...