Parts Advisor - Team Leader

Company :

Transport Engineering Solutions Pty Ltd

Palfinger, a division of Sime Motors Company has established itself as the world market and technology leader in truck mounted cranes, continually striving to provide customers with unique advantages that reflect in exceptional operational performance and long-term profitability. Both globally and in Australia, Palfinger provides superior technical support, parts availability and after sales service.

About the Role

As the Team Lead for our Aftersales Spare Parts team, you’ll ensure the smooth running of the spare parts department.

Key Responsibilities

• Leading, developing and motivating the parts team (3)

• Delivering a premium customer experience

• Ensuring parts are provided effectively and efficiently to customers

• Drive continuous improvement methodologies and practices in the everyday aftersales activities

• Sto...