Parts Specialist II

**We believe power is a promise - a shared commitment to be there for others when it matters most.**

For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.

Ready to Power a Smarter World with us?

The Parts Specialist II is responsible for providing accurate service parts information to the to our authorized dealer network under general supervision with minimal guidance from leadership and higher level Parts Specialists. Assist customers in a variety of questions, requests, and issues, effectively research, document, track and monitor customers' requests and issues to ensure timely resolution.

Responsabilities:

+ Provides accurate information to the Dealer Network in a friendly manner.
+ Administrates inbound and outbound customer contacts and uses existing procedures to solve routine and non-routine to customer contacts....