Patient Access Representative – ABA Services

Patient Access Representative – ABA Services (Bilingual)
Position Type: Full-Time
Location: Remote
Language Requirement: Spanish & English (Required)
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About The Role
The Patient Access Representative – ABA Services supports the front-end patient experience by handling intake communications, verifying information, and coordinating next steps for ABA therapy services. This role is highly patient-facing and requires bilingual fluency.
Prior ABA or autism services experience is required due to the specialized nature of care.
Key Responsibilities
Serve as the first point of contact for ABA patient inquiries
Communicate with families in Spanish and English
Review intake forms, referrals, and patient details for accuracy
Follow up on missing or incomplete information
Track intake progress and update internal systems
Coordinate with scheduling and care teams
What You Bring
Required: Experience in ABA or behavioral health intake
Req...