Patient Access Representative I

Job Summary/Purpose

Processes patient preadmission and admission demographic and insurance data; enters information in the hospital computer system; maintains quality control for each preadmission and admission to insure accuracy of information; acts as liaison between patients, financial counselors and hospital patient accounting; insures that all state, federal and MUSC policies and procedures are followed. Functions in the Patient Admissions Department.

Key Responsibilities

1. Assist Patient Access Representative I staff, providing guidance on registration procedures, insurance verification, and customer service best practices.
2. Serve as a subject matter expert in patient access workflows, policies, and procedures, assisting staff with complex registration issues, insurance inquiries, and patient concerns.
3. Coordinate patient flow and scheduling, ensuring efficient and accurate registration, appointment scheduling, and chec...