Patient Care Coordinator - Virtual Assistant

This is a remote position. Virtual Rockstar is hiring a Medical Virtual Assistant on behalf of a physical therapy practice to support insurance eligibility verification, benefit interpretation, prior authorization management, and administrative coordination to ensure smooth billing and care operations. This role is ideal for someone with strong insurance experience, clear communication skills, and the ability to follow through from start to finish. About the Practice This established physical therapy practice provides personalized, one-on-one care focused on helping patients move better, recover from injury, and return to an active lifestyle. The team emphasizes individualized treatment plans, transparent communication, and a patient-first approach across multiple clinic locations. Supporting patients in understanding their insurance benefits and coverage is a key part of delivering a seamless and positive care experience. Main Responsibilities Insurance Verification Verify all insuran...