Patient Care & Retention Liaison

A healthcare services company is seeking a Retention and Patient Services Liaison in Mandaluyong, Metro Manila. This role involves conducting patient satisfaction surveys, maintaining relationships with patients, and onboarding them for continued services. Candidates must handle a high volume of calls and emails while ensuring excellent customer service and accuracy in information collection. Proficiency in Microsoft Office and experience in the healthcare industry are preferred. The position aims to enhance patient care experiences and achieve business goals.
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