Patient Care Specialist

Patient Care Specialist (Bogotá)

This is an on‑site position based in Bogotá, Colombia. Only applications in English will be reviewed.

About the position

At Apollo XCM, we are looking for a Patient Care Specialist to join our international team and help us improve the healthcare experience in the US. In this role, you will ensure every patient receives the highest standard of customer care, acting as the key point of contact between patients, their families, and medical staff.

If you have a background in Hospitality, Customer Service, BPO, or Travel Agencies and love helping people, this is the perfect opportunity to bring your skills into healthcare.

What you’ll do

• Provide outstanding customer service to patients via phone, email, and text.
• Schedule and manage appointments, including reminders and follow‑ups.
• Answer questions and guide patients through their care journey with empathy.
• De‑es...