Job Description
Patient Care Specialist
Remote / Hybrid Options
Do you enjoy helping people and creating exceptional patient experiences?
Join our team as a Patient Care Specialist, where you'll be the friendly, supportive voice guiding patients through their podiatry care journey.
This role is ideal for someone compassionate, organized, and skilled at multitasking in a fast‑paced healthcare environment.
What You'll Do
Schedule and coordinate podiatry appointments via phone, email, text, and online platforms.
Confirm, reschedule, and follow up on patient visits to ensure continuity of care.
Provide clear information about services, visit requirements, and clinic policies.
Keep patient records accurate and updated in EMR/CRM systems.
Serve as the primary link between patients and clinics, supporting questions and concerns.
Escalate clinical or administrative issues when needed.
Support retention goals by helpi...
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