Patient Contact Support Representative

Premiere Medical & Cardiovascular Laboratory Inc.

On-site - Bulacan Fresh Graduate/Student Bachelor Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

Health Care On-Site

Others

Company Social Events

Professional Development

Job Training, Professional Development

Job Responsibilities

• Handle incoming inquiries through landline, mobile, email, social media, and the company website
• Provide clear and timely responses to customers and ensure a positive service experience
• Manage and document customer concerns, requests, and feedback
• Coordinate with internal teams to relay information and follow up on client needs
• Maintain organized records of communications and transactions
• Assist in preparing reports, correspondence, and other administrative documents
• Use Microsoft and Google applications for daily tasks, sc...