Patient Guide - Nights Emergency Department

At Houston Methodist, the Patient Guide position oversees and coordinates the patient experience at the Methodist department to which he or she is assigned. The Patient Guide position provides support for patients and their families to obtain seamless service through effective communication. This position functions strictly as a guide and does not participate in hands-on patient care. The guide also acts as a departmental representative with staff to communicate the Methodist experience culture within the department. The Patient Guide will coordinate multiple tasks, working one on one with people utilizing extraordinary communication and nurturing skills. This position is responsible for communicating effectively and ensuring a positive patient experience.

**Full Time - Night Shift - Guest Relations Department**

**FLSA STATUS**
Non-exempt

**QUALIFICATIONS**

**EDUCATION**

+ Bachelor’s degree in a health care related field or an additio...