Patient Intake Coordinator

Role:Patient Intake Coordinator / Patient Care Coordinator (Onboarding Specialist)

Experience: 1–3 years in medical call center, patient access, or prior authorization roles

Skills: Healthcare BPO, patient outreach and welcome calls, demographic verification, insurance verification, program eligibility checking

Location: Muntinlupa, Philippines

We at Coforge are hiring Patient Intake Coordinator / Patient Care Coordinator (Onboarding Specialist) with the following skillset:

• Conduct timely outbound calls to new patients to welcome them to the program or service line.
• Provide clear information about the onboarding process, next steps, required documentation, and appointment details.
• Address patient questions or concerns and ensure a positive initial experience.
• Document all outreach attempts and outcomes in the system.
• Confirm and update patient demographic details such as name, address, contact information, d...