Patient Registration Rep - Emergency Department - Forms Compliance - Part-Time - Afternoons

Department:Emergency Department - Forms Compliance Team

Location: Henry Ford Health Center – 2799 W Grand Blvd, Detroit, MI 48202

Schedule: Part-Time (20 Hours/Week), Every other weekend, and holiday rotation

Shift: Afternoon Shift 3:30 PM – 9:00 PM
Position Overview:

Join the Emergency Department team at Henry Ford Hospital as a Patient Registration Representative, where you’ll play a vital role in supporting patients and visitors. Following standard operating procedures, you’ll manage patient reception, face-to-face check-ins, pre-registration, insurance eligibility confirmation, and cash collections.

Your responsibilities include new patient registration, updating records, and addressing inquiries with professionalism and compassion. As the first point of contact, you will advocate for patients, ensuring their needs are met while providing exceptional service that fosters trust and loyalty.

This position is key ...