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Patient Relations Advisor

Homewood Health
Full Time Guelph, Ontario Information and Record Clerks
Posted:
March 23, 2026
Location:
Guelph, Ontario, Canada

Job Description

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As a Patient Relations Advisor, you will be an integral part of the Patient Experience team; providing an inter-disciplinary team focused approach on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!


What you’ll be doing:

  • Provide leadership, management and resolution of patient/family concerns

  • Serve as the first point of contact for staff, leaders and physicians in the review/investigation and follow-up of patient concerns and mediation of conflict

  • Provide effective and direct communication with clinical leadership as it relates to patient c...

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    Job Overview

    Job Type: Full Time
    Location: Guelph, Canada
    Posted: March 23, 2026
    Deadline: May 02, 2026