Patient Service Associate cum Driver

About The Role Primary Duties and Responsibilities Register and discharge Emergency Department patients, including collection of facility fees and inpatient admission deposits. Provide financial counselling to patients and relatives for emergency and inpatient admissions. Manage front-line service and communications, handling counter and hotline enquiries with proper telephone etiquette and end-to-end follow-up. Support patient experience and operations by assisting patients and relatives, resolving PR issues, maintaining counter environment, and ensuring policy compliance. Other Duties and Responsibilities Attend daily roll call / meetings. Assume any duties as assigned by Operations Head.
What We Are Looking For At least GCE N/'O' Level education. Possesses Class 3 or Class 4 license. Healthcare or service or related industry is preferred but not required. Proficient in computer skills (MS Office). Team player with good communication and interpersonal skills. Able to multitask and...