Patient Service Associate

At JurongHealth Campus, we believe that our patients are the focus of our work and we render the best care and service to them. We are changing the face of public healthcare and carving out new paths to improve our processes and services. We value our team’s contributions and ensure that our staff are competitively rewarded and supported.
Join us, where we place the value of every staff member and the care of every patient at the centre of all we do.
The Opportunity
We are looking for Patient Service Associates to deliver excellent patient service at our Emergency Medicine Department.
Responsibilities

• Register patients via phone and upfront enquiries
• Collect payment/ deposits and provide Financial Counselling for admissions
• Liaise closely with Bed Management Unit for acquisition of beds for Emergency Medicine Department's (EMD) patients
• Obtain Specialist Outpatient Clinic (SOC) appointments for Emergenc...