Patient Service Coordinator

Position: Patient Service Coordinator



Location: 955 Little Brittain Road, New Windsor, NY, 12553

Department: Urology

Classification: Non-Exempt Hourly

Reports to: Practice Director

Shift/Core Hours: Monday-Friday 8:30 AM-5:00 PM







The Patient Service Coordinator will support the Providers while monitoring patient flow, scheduling patient appointments, attaining prior authorizations and processing necessary insurance information. The Patient Service Coordinator uses his/her working knowledge of urology and the health care industry to address patient inquiries, solve problems and ensure a positive patient experience

ESSENTIAL DUTIES AND RESPONSIBILITIES:


+ Schedules office and hospital based medical and surgical procedures, as well as in-office diagnostic and imaging tests.

+ Completes pre-procedural phone calls three days prior to confirm appointment t...