Patient Services Coordinator

Duties and Responsibilities:

●      Provides clear and accurate instructions and information.

●      Clearly explains clinic procedures and processes in a way that clients can easily understand.

●      Builds strong rapport with clients while consistently demonstrating respect and professionalism.

●      Effectively facilitates communication between the client and the healthcare team through clear and concise language.

●      Consistently ensures and implements strict confidentiality standards.

●      Attends client inquiries through calls and emails in a timely manner while demonstrating integrity and care.

●      Effectively operate the Bizbox Registration and EMR systems.

●      Ensures client information and records are kept up to date in a timely manner with full confidentiality.

●      Handles HMO approval requests with confidence and clear knowledge of policies and requirements.

●      Schedules clients and...