Patient Services Representative II, Primary Care

We are so glad you are interested in joining Sutter Health!

**Organization:**

SPMF-Sutter Pacific Medical Foundation - South

**Position Overview:**

Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Answer calls in the SF local Primary Care Call Center. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible ...