Patient Services Representative - Mars

Tri-Rivers Musculoskeletal Centers is seeking a full-time Patient Services Representative to join our team. This role involves floating between our Cranberry, North Hills Passavant, Butler Crossroad, Butler Clearview, and possibly Slippery Rock, with the home base located at our Mars office (Free parking). Enjoy a Monday-Friday daylight hours schedule with no weekends or major holidays required!

Purpose: The Patient Services Representative plays a vital role in delivering an exceptional experience for patients and their families across UPMC physician practices, hospitals, and outpatient surgery departments. This position is responsible for greeting patients upon arrival, facilitating the use of consumer-friendly technologies, educating patients about financial responsibilities, collecting payments when applicable, scheduling follow-up appointments, and connecting patients with financial advocacy resources. The representative also ensures accurate updates to patient demographic...