Patient Services Representative - Oakland Family Medicine, Per Diem

Job Description Summary: We're looking for a friendly and experienced medical office professional to join our team as a Patient Services Representative. In this important front-desk role, you’ll be the first point of contact for patients, providing exceptional service and administrative support to help ensure smooth, coordinated care.


Job Description:
What You’ll Be Doing:
+ Greet patients with professionalism and warmth, creating a positive first impression.
+ Manage front desk operations including check-in, check-out, and scheduling.
+ Use EMR and scheduling software to register patients and book appointments.
+ Verify insurance coverage and obtain prior authorizations when needed.
+ Process co-pays, deductibles, and direct patients to financial counseling if appropriate.
+ Maintain accurate and timely entry of all patient and billing information.
+ Answer incoming calls and respond to patient inquiries with clarity and care.


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