Patient Services Specialist at FYidoctors

Enhance patient experiences as a Patient Services Specialist at FYidoctors Hope clinic. This full-time role offers the chance to support eye care services through exceptional patient interaction and coordination.
At FYidoctors, you will be the welcoming face for patients, managing check-ins, coordinating appointments, and handling eyewear. As a key part of our team, you’ll perform pre-testing, assist with billing, and ensure positive interactions in a fast-paced environment. Your technology skills will help navigate patient management systems effectively.
Key Responsibilities:
• Greet patients and manage check-in and check-out
• Perform pre-testing for comprehensive eye care
• Coordinate patient appointments and manage billing
• Assist with eyewear pick-ups and minor repairs
• Deliver exceptional customer service to enhance patient experience
Requirements:
• Previous retail experience is an asset
• Proficiency in technology and MS Office Suite
• Excelle...