Patient Support Representative

Overview

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Summary:
This is a critical position requiring excellent customer interaction skills. Individual is expected to enhance patient satisfaction with Eagle Pharmacy programs by responding to incoming phone calls, and placing outgoing call to patients and physicians as assigned. Problem solving skills are essential. Individuals in this position will be the primary point of contact for patients calling to enroll in Eagle Pharmacy programs, placing orders/ refills, checking on the status of an order and inquiring about program offerings; often times the single point of contact for our patients.

Responsibilities

Essential Duties and Responsibilities
• Answer inbound phone calls in a prompt, courteo...