Job Description
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Payment Channels Specialist Role Overview The Payment Channels Specialist will be responsible for managing, monitoring, and optimizing all payment channels and integrations with external partners.
This role serves as a key technical and operational liaison between PalmPay and external parties, ensuring stable payment flows, quick issue resolution, and continuous improvement of payment services.
Key Responsibilities Oversee all payment channels, including collections and disbursements across MMOs, PSPs, banks, and other financial institutions.
Manage and support integrations with external partners, ensuring seamless connectivity and performance.
Act as the primary technical point of contact between PalmPay and external partners for payment-related issues.
Provide first-level and second-level technical support to external partners, including troubleshooting transaction failures, reversals, and reconciliation issues.
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