Payment Operations Manager

About the Company:

We're on a mission to build the world's leading platform for both crypto and fiat payments and we're looking for a sharp, driven Senior Technical Business Analyst to play a key role in that journey.

You'll be part of a fast-growing team, working at the intersection of payments, e-money, and crypto. If you're naturally curious, passionate about financial technology, and thrive in a fast-paced environment, this is the role for you.

This is a high-impact position that calls for deep, hands-on knowledge of payment operations. Please note that this is an initial six-month maternity cover.

Key Responsibilities & Duties:

• Responsible for leading and managing the Payment Operations team and function, coaching each individual team members' ability to operate all tasks independently and act as their first point of escalation
• Oversee, design and drive improvements in payment processing and payment investigation processes as wel...