Payments & Order Specialist

Location: Singapore We have an exciting opportunity for a full-time Payments & Order Specialist to join our expanding team! In this position, you will be part of a mission-critical team responsible for handling all incoming and outgoing customer payments. You will have the opportunity to develop your decision making and commercial judgement and be deeply involved ensuring a seamless customer journey. If you are a high performer, you will have an opportunity to build a career in a fast-growing organisation. The Position Processing incoming and outgoing customer-related payments such as buy & sell orders, BullionStar account deposits, and withdrawals in multiple currencies. Making decisive and practical decisions on how to handle payments, while considering context, customer experience, and business objectives. Address customer inquiries related to payments and orders. Liaise with global customers on verification, due diligence, issuing payment reminders & invoices, and remitting refunds...