Payments Support specialist

At Finyard, we're a global team of engineers, data scientists, marketeers, and financial experts, passionate about technology and innovation. We're all about bringing revolutionary software services to people all around the world, and have been since 2018.

Our mission is to innovate by launching modern software solutions in the FinTech space, giving users around the world simpler and quicker ways to transact and manage their investments. We are committed to ensuring every product we release is in service of our users, so that as we grow, so do they.

How you are going to make an impact

• Processing client requests related to payments (deposits, withdrawals, payment status) escalated by the first line of support
• Checking the status of transactions in the administrative panels and interacting with payment providers (using a template)
• Initiating manual crediting or rejection of a transaction according to the regulations
• Request and che...