Peer Support Associate

The Peer Support & Academic Support Lab Coordinator will oversee both the Peer Ambassador Leader (PALs) program and the Academic Support Lab (ASL). The role involves coordinating PALs recruitment, training, and performance tracking, while also managing the ASL’s logistical and operational needs. The position requires close collaboration with faculty, students, and the Dean’s Office to enhance peer mentoring and academic support structures.

Key Accountabilities:

Peer Support (PALs Program) Management:

• Oversee the recruitment, onboarding, and training of PALs, ensuring they are well-equipped to mentor students
• Manage PALs performance tracking through Zambeel notes analysis, ensuring consistent and quality interactions with mentees.
• Monitor mandatory PALs meetings, tracking attendance and engagement levels.
• Process and manage PALs payments, ensuring accurate documentation and timely disbursemen...