People Care Specialist

Roles & Responsibilities

Act as the primary point of contact for individual employee or manager.

• Provide assistance to the employees for any people life and wellbeing @3DS related topics
• Provide coaching and assistance to the managers for any relationship-related topic
• Be a facilitator between Manager & Employee with regard to relationship difficulties
• Provide employee support assist employees with questions and escalations, direct them to the appropriate teams and help resolving concerns in a timely and accurate manner. In order to achieve the same, work together with cross-functional teams when appropriate to drive continuous improvement initiatives.
• Contact the people identified in a particular context (: implement appropriate processes to ease return to work after a long leave such as long sick leaves or parental leaves and follow up with the employees an...