People manager - delivery services

Position: People Manager - Delivery Services
Experience: 8+ years
Location: Pune
Shift Time:- 2 PM-11 PM IST / 3 PM-12 AM IST
Job Summary:
We are seeking a highly experienced People Manager with a strong foundation in IT Services Delivery and support. The ideal candidate has transitioned from a Delivery role, bringing deep operational insight, client-facing expertise, and a track record of managing end-to-end software delivery lifecycles. This role blends strategic leadership with hands-on management of teams across QA and IT services, ensuring high performance, strong governance, and continuous improvement.
Key Responsibilities:
Leadership & People Management:
- Lead and manage cross-functional teams, including QA engineers, Data engineers, support teams, and delivery professionals.
- Build a high-performance team culture focused on accountability, innovation, and continuous improvement.
- Mentor and develop team members through coaching, performance revi...