People Services Generalist LATAM

Job title : People Services Generalist

Location : Bogotá, Colombia

About The Job

Ready to push the limits of what's possible? Join Sanofi's Bogotá Hub and play a vital part in delivering exceptional employee experiences across Latin America. As People Services Generalist, you'll be the go-to person for employees and managers seeking HR support, managing our knowledge base, and driving continuous improvements. This role offers high visibility across the organization and the chance to make a real impact on how thousands of employees experience Sanofi every day.

Main Responsibilities

• Handle employee and manager inquiries through our ticketing system, providing timely, high-quality responses on HR topics, benefits, and employee lifecycle processes
• Create, update, and translate knowledge articles to ensure employees across the region have access to accurate, easy-to-understand information
• Coordinate re...