Performance Coach

SwiftSwitch
Full-time Brick Lane, Greater London sales-and-related
Posted:
June 17, 2026
Location:
Brick Lane, Greater London, United Kingdom

Job Description

Performance Coach Job Description
Location: Shoreditch, London / Hybrid
Salary: £35,000 – £40,000 base (depending on experience) + Performance-Linked Commission Structure
Reports to: Head of Sales

Position Purpose

As our business scales its outbound operations across Web, Renewals, and Outbound teams, we need a high-energy, hands-on Performance Coach. Your mission is to take SwiftSwitch agents and shape them into elite, multi-utility consultants. You will be the bridge between the Dialler Manager's data and the agents' actual conversation quality. You'll listen to live calls, run daily micro-coaching sessions and directly own the conversion rates for Trustpilot reviews and cross-utility savings pitches (Energy to Water, Waste, Payments or Telecoms).

RequirementsKey Responsibilities

Targeted Micro-Coaching: Run daily side-by-side coaching, call calibration, and rapid-fire 10-minute feedback sessions focusing heavily on conversational transitions a...

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Job Overview

Job Type: Full-time
Location: Brick Lane, United Kingdom
Posted: June 17, 2026
Deadline: July 27, 2026