Performance & Development Specialist

At Last Call, development means talented people build meaningful careers while delivering excellent client work. You'll ensure feedback happens consistently, development opportunities are accessible to everyone, and people understand how to advance. When your work succeeds, people develop continuously and the organization thrives.

You'll own and be measured on:

• Manage annual retrospective cycle for all staff
• Identify organizational development priorities from retrospective insights
• Success indicator: Feedback leads to measurable skill development tracked over time

• Design and manage coaching/mentoring program
• Success indicator: High program engagement with measurable skill development outcomes and sustained participant satisfaction

• Partner with group leaders to maintain and refine competency frameworks as roles ev...